Terms & Conditions
Stock Prices and Availability
Unless otherwise stated, all prices include New Zealand Goods and Services
Tax (GST) of 12.5%. Prices, specifications and availability are subject to change
If an item is not yet available when you order, we will let you know the manufacturers
expect release date. You may withdraw your order if you do not wish to wait.
Certain goods may be at the end of a line or have limited time available for
purchase. Cottage Flowers cannot guarantee products will
always be available when you place your order. All specials and promotions are
limited to stock on hand or items ordered within a specified time frame.
Payment and Title
Payment for online orders shall be made by credit card only (Visa & MasterCard).
Payment for telephone orders may be made by credit card, direct credit or cleared
cheque prior to dispatch of goods.
Should payment for supply of goods or services be outside of, or beyond, our
payment terms you will be liable for all costs, fees, damages, and expenses
including legal costs (on a full indemnity basis) and all other fees incurred
by us in recovering the amount outstanding. Ownership of the goods remains with
Cottage Flowers and does not pass to you until we receive
all amounts you owe to us.
Dispatch and Delivery shall be in accordance with our Delivery Policy.
Should Cottage Flowers be delayed in or prevented from making
delivery owing to any cause whatsoever beyond Cottage Flowers’s control, then Cottage Flowers shall be at liberty
to cancel or suspend the order without incurring liability for any loss or damage
The manufacturers warranty starts from the date of sale. The terms of warranty
cover defective workmanship or materials. In the event there is a need to make
a claim, the goods shall be returned to Cottage Flowers,
in original condition, for inspection. The customer shall be responsible for
the cost of returning the product. Should the problem be a legitimate claim,
the product will be repaired and returned freight free. Cottage Flowers will have sole discretion to repair or replace the goods.
The customer shall meet any costs incurred for the return of goods. If a return
is a service requirement, the customer shall meet the cost of repair and any
freight charges prior to the return of the product.
or any other mechanism to capture or maintain information from users without
their consent. The only personal information we capture has been specifically
submitted to us through forms clearly identified for that purpose.
Where we do ask you to provide personal information (such as name, e-mail address,
and telephone number), this information will be used solely for the purpose
stated, or to contact you with relevant information. If you wish to remove or
change your information held by us, we will promptly take action to comply with
This website and Trademarks, Patents and associated content and material owned
by Cottage Flowers is protected by copyright. Unauthorised
use of any content is strictly prohibited and may infringe on intellectual property
rights held by Cottage Flowers. Copyright of some material
may be held by the suppliers of Cottage Flowers, in which
case the suppliers retain all rights.
Consumer Guarantees Act
If you are purchasing or holding yourself out as purchasing the Products for
a business purpose, then the provisions of the Consumer Guarantees Act 1993
(New Zealand) are excluded from any supply agreement and to the extent permitted
by law, all statutory or implied conditions, warranties and guarantees which
would apply are expressly excluded.
If we fail to enforce any terms or to exercise our rights under these terms
and conditions at any time, we have not waived those rights.
If in the event that any part of these terms and conditions will be determined
to be invalid, unlawful, or unenforceable for any reason, such terms and conditions
will be severed from the remaining terms and conditions which will be valid
and enforceable to the fullest extent permitted by law.
The use of this website and these Terms and Conditions shall be governed by
the Laws of New Zealand. Any legal action arising out of its use shall be brought
and enforced under the Laws of New Zealand shall be within the exclusive jurisdiction
of New Zealand.
Changes to Terms and Conditions
We reserve the right to alter these Terms and Conditions at any time and without